Frequently Asked Questions

General Questions

At Ride On Mowers Online, we specialise in a wide range of outdoor power equipment, including top-quality ride-on mowers, ride-on mower accessories, robotic mowers, robotic mower accessories, and utility vehicles. Whether you're looking for a powerful ride-on mower for large lawns, the convenience of a robotic mower for hassle-free lawn care, or rugged utility vehicles for tough outdoor tasks, we have the right equipment to meet your needs. Explore our selection to find the perfect solutions for your garden and property maintenance.

We proudly have 7 convenient locations across Melbourne, ready to serve you with expert advice and hands-on product demonstrations. Whether you're looking for a new ride-on mower, robotic mower, or utility vehicle, our knowledgeable team is here to help. For more information, visit our Locations page to find the nearest store and experience our products in person.

Orders & Shipping

Placing an order at Ride On Mowers Online is easy! Simply browse our extensive range of ride on mowers, ride on accessories, and robotic mowers. Select your preferred product, add it to your cart, and proceed to checkout to complete your purchase securely.

We provide fast and reliable delivery across Australia, with multiple delivery options tailored to your needs. Choose from free store pickup, freight shipping (charges may apply based on location), or free delivery for eligible products within Melbourne Metro areas. For detailed information on delivery options, charges, and timelines, please visit our Shipping Information page or contact us at 03 9794 8339.

Absolutely! Once your order has been dispatched, you'll receive an email containing your tracking number and a link to track your delivery. Stay updated on the status of your ride on mower delivery with ease.

If your order contains both in-stock and out-of-stock items, we will contact you to discuss the best option. You can choose to have your order shipped in multiple deliveries, at no extra charge, or wait for all items to be available and shipped together.

Returns & Refunds

We want you to be fully satisfied with your purchase. We accept returns within 30 days of purchase for unused items in their original packaging. For further details, please refer to our Returns Policy page.

To start a return, simply contact our customer service team at info@rideonmowersonline.com.au or call us at 1300 136 572. We'll guide you through the process and help with any questions.

Customer Service

Our friendly customer service team is here to help! You can reach us via email at info@rideonmowersonline.com.au or by phone at 1300 136 572. We're happy to assist you with any queries regarding mowers, parts, or maintenance services.

Yes, we offer mower repairs and maintenance services for all types of outdoor power equipment. Contact us today to learn more about how we can help keep your equipment in top condition.

Additional Resources

If you have any complaints, comments or suggestions as to how we can improve our service then please contact us.